The company's goal was to find the best market adviser for its upcoming Microsoft Enterprise Agreement (EA) renewal. The previous vendor couldn't meet the firm's daily user support and lacked an understanding of local Microsoft licensing standards, which were required for conformance to U.S. and South American specifications. Additionally, the company had limited internal resources available to address these major challenges.
Comprehensive Microsoft solutions
Insight’s Supply Chain Optimization and Software Asset Management (SAM) teams worked together and proposed a lockstep 18-month relationship that would best meet the client’s current and long-term needs. The global Microsoft EA, the largest in existence, would give the client the flexibility to buy both cloud services and software licenses in one convenient agreement.
As Microsoft’s largest global partner, Insight possesses deep knowledge and expertise around Microsoft solutions, as well as support, which adds value to our clients.
Maximizing value
EA options vary greatly, so the SAM team used extensive market data to show the client the specific cost-savings metrics associated with each option — to maximize the firm's investments.
After helping determine the Microsoft EA composition to provide the best long-term value, the Supply Chain Optimization team offered several pricing scenarios that could be scaled up or down, depending on departmental needs and geographic location.
Regional service
As part of the implementation process, Insight collaborated with a leading software adviser that had strong local resources in Argentina and Brazil. This allowed us to provide better support and communications, as well as hands-on consultations, for a wide variety of IT projects.
The client saved 40% over the previous licensing arrangement, adding up to about $700,000 in savings per year in Brazil alone.