Glossary What is Unified Communications as a Service (UCaaS)?
By null / 1 Jan 2023 / Topics: Unified communications
By null / 1 Jan 2023 / Topics: Unified communications
Unified Communications as a Service (UCaaS) is a cloud-delivered service that combines multiple communication capabilities through a single platform. These capabilities often include:
An organization that adopts UCaaS can scale the service by choosing what it specifically needs, whether that’s just telephony and video calling or any other combination. UCaaS also provides end-user access to these communications through any device, from computers to phones and tablets.