Insight Customer Experience for Cisco software

Insight Customer Experience (ICE), Insight’s white-glove offering for Cisco® enterprise agreements, maximizes the value of your software investment.

Let’s do big things together.

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Unlock the full potential of your software.

Insight offers Insight Customer Experience (ICE) across the entire Cisco software portfolio. Whether you’re adding new products or renewing existing ones, we’ll help you drive better business outcomes with the following solutions:

Cisco DNA

Get routing, switching and wireless products that grow alongside your network.

Data center

Support your workloads today and in the future with Cisco data center solutions.

Collaboration

Facilitate more effective communication with virtual meeting and calling software.

Security

Choose from a wide array of protection options that safeguard your vital data.

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An extension of your team

With ICE, we bring our expertise to every step of your licensing experience. Your customer success manager and adoption consultant leverage extensive knowledge of your organization to create an enterprise agreement that brings you closer to realizing your business initiatives.

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Benefits beyond the bottom line

Our ICE offering delivers more than just cost savings. Along with a lower total cost of ownership and more predictable expenses, we'll help you take advantage of streamlined license management, enhanced software support and an improved ability to stay ahead of technological change.

Our team

Amanda Dalzell

Amanda Dalzell

Cisco Software and Customer Success Leader

Jennifer Tilton

Jennifer Tilton

Cisco Software Sales and Marketing Manager

Veronica Scully

Veronica Scully

Cisco Software Operations Manager

Andy Mitchell

Andy Mitchell

Customer Success Manager

Chris Hooten

Chris Hooten

Collab Specialist / Customer Success Manager

Rob Inman

Rob Inman

Customer Success Manager

Tony Mai

Anthony Mai

Business Development Manager - Success Tracks