Mitch has been with Microsoft for over 10 years, with most of that time spent on sales, marketing and sales enablement of Microsoft’s retail partners where his passion for teaching and training evolved. The time in retail has allowed him to learn extensively about the voice of the customer and the importance it plays in the decisions Microsoft makes in bringing the best solutions to all users. Doctor joined the North America DPSS marketing team this past year and has now brought his dynamic, live virtual training events to the commercial space.