Client story Business Model Transformation: Cloud Services Provider Unlocks Agility & Cost Savings
Scaling for success worldwide, this client is adopting a flexible service approach all while differentiating services. Discover how we tailored an as-a-service solution that’s helping the company drive agility and cost predictability.
By Insight Editor / 1 Dec 2023 / Topics: As a service Data center Cloud Storage
Facts at a glance
Client industry
Technology
Challenge
Strategically manage costs while preparing to open multiple data centers worldwide.
Solution
Comprehensive Storage as a Service for cost predictability and alignment of services to customer requirements
Insight provided:
- Consulting services
- NetApp Storage as a Service
Outcomes:
Download the client story
- Cost predictability for confident planning and execution of expansion strategy
- Streamlined operations
- Enhanced customer focus to improve satisfaction
- Increased agility enabling quick adjustments to market demand
- Elimination of uncertainties associated with varying pricing structures across data centers
With a flexible approach to cloud service delivery, this company is scaling for success across a customer base numbering in the thousands worldwide. See how it partnered with Insight to drive agility.
The vision: Differentiated cloud services with a flexible approach
In the highly competitive world of cloud services, our client, a prominent cloud provider, was ready to grow and differentiate. The company was preparing to open upward of 18 new data centers worldwide, each potentially costing millions of dollars — and its CIO had a goal to get strategic about cost, management and capacity planning. The client also wanted to shift focus from hardware management to understanding its own customers' unique consumption requirements.
Insight proposed a comprehensive as-a-service solution that would address the predicament head-on. Leveraging the NetApp® Storage as a Service (STaaS) program, Insight collaborated closely with the client to develop an agreed-upon rate card, offering standardized pricing across all data centers.
“When businesses pursue expansion, many are concerned with the uncertainty of which sites might see significant growth or remain stagnant. Heavy upfront investments are a problem — and our client was ready to approach its expansion much differently.” — Practice Director, Insight
From cost burden to cost savings — and more
The creation of this rate card was a crucial step in providing the company the much-needed cost predictability it wanted. With a clear understanding of the financial effects of each data center, the client could confidently plan and execute its expansion strategy. The standardized pricing would also ensure that costs remained consistent across all data centers, eliminating any uncertainties and surprises that could arise from varying pricing structures. But the benefits of the solution extended beyond cost predictability — it also enabled the client to align its services more precisely than ever to customers' needs.
The company would gain valuable insights into its customers' preferences and requirements, tailoring its offerings to meet those specific demands.
The outcome: Never-before-seen agility, cost savings — and a renewed focus on customers
Through its partnership with Insight, the cloud service provider has successfully transformed its business model, overcoming the most pressing challenges that come with opening multiple data centers. Today, the adoption of an as-a-service approach allows the company to grow each location independently based on regional demand and align its services more precisely with customer needs. As the cloud services market continues to evolve, our client is well positioned to capture market opportunities with the peace of mind that operations are streamlined and costs are predictable.
