We initiated an ongoing dialogue with this person to keep him informed about stock and product recommendations at the best possible prices.
New “keep stock on the shelves” initiative
Together, the Insight and client team created a plan to standardize the company’s peripheral PCs and workstations, and to keep shelves stocked to ensure ready access to equipment when needed. We also developed a strategy to help the client be more proactive and prepared for refreshes and software integrations to prevent small problems from escalating.
Because of that success, the team is already at work on long-term plans to fuel even more efficiency, including upgrading the client’s appliances and reimaging all new devices and servers. These long-term strategies will help the company run far more efficiently and focus attention on more important tasks, instead of wasting valuable time on deployments, order delays, and working with outdated hardware and software.
Strong partner relationships
We were able to secure major discounts for the client that have stabilized costs. We also drew on our deep relationships with Microsoft, Dell EMC, Adobe, Trend Micro and other partners to meet the client’s every need.
Looking ahead, we’re working with the company to upgrade software efficiency and refresh devices on an organized schedule. Thanks to our Supply Chain Optimization solutions, the organization is running much more efficiently.
“We now have a firm game plan moving forward on how to decrease this company’s downtime and keep items on the shelves,” says Caroline Wood, an Insight sales representative. “There is better communication all around, and they are months ahead on their refreshes.”