By Insight Editor / 9 Jun 2022 / Topics: Hardware Managed workplace
Facts at a glance
Client industry
Healthcare
Size of company:
501 to 1000 employees
Challenge
Lane Regional Medical Center sought to revamp their workspace, remove Windows® 7, mitigate vulnerabilities, improve IT infrastructure and enhance patient data security.
Solution
- A complete IT environment makeover
- Dell Technologies® solutions
- Intel® Evo™ vPro® devices
Results
- High-performing devices with secure operating systems
- Flexible equipment that enables providers to document care in real time
- Improved end-user experience for clinicians and staff
- Better patient care and experiences
Lane Regional Medical Center (LRMC), located in Zachary, Louisiana, is a regional healthcare organization with the mission to provide exceptional health services to every patient, every time.
Valuing the community is at the forefront of LRMC’s work. The organization takes immense pride in its role as caregiver, serving as the primary healthcare resource for more than 200,000 community members north of Baton Rouge.
Louisiana consistently ranks low on population health scores, and LRMC plays a critical role in the region by caring for patients with chronic diseases and behavioral risk factors.
But, like all healthcare organizations, LRMC felt the substantial effects and financial hardships of the COVID-19 pandemic. LRMC lost 40% of its revenue in March of 2020 and continued to undergo losses as the pandemic continued.
Mandated suspension of in-person clinic visits and non-urgent surgical procedures significantly reduced revenue, while the treatment of COVID-19 patients increased hospital expenses.
These constraints made it difficult for the LRMC IT department to fully support the staff’s evolving technology needs. But, they knew heightening their security and upgrading their IT environment was crucial for the organization.
To better support organizations struggling with outdated technology, Insight and Intel announced the Connected Workplace Makeover Contest. The contest selected three winners to share a $150,000 prize, helping transform their IT environments and addressing gaps in productivity, security and IT cost optimization that were aggravated by the pandemic.
With the hopes of replacing aging devices (especially those running on the outdated Windows 7 operating system), the LRMC team applied for the contest — and won.
As one of three Connected Workplace Makeover Contest winners, LRMC was able to increase healthcare security and enhance patient care with modern hardware.
As cybercriminals are constantly finding new ways to attack healthcare organizations, it’s critical to run on up-to-date operating systems, as older versions can pose severe security risks. By moving beyond Windows 7, LRMC expanded their capacity to prevent hackers from taking advantage of vulnerabilities.
The Connected Workplace funding also allowed LRMC to upgrade their devices and better secure patient data. Additionally, modern solutions enabled providers to leverage Electronic Health Records (EHRs) and other modern treatment technologies more effectively.
Winning this grant freed existing hospital funds for further IT infrastructure upgrades and replacements.
When LRMC received the funding, they were prepared to expand their pediatric clinic. Soon after, they began the process of opening a new dermatology clinic. With several new staff members — including physicians and nurses — and an anticipated increase in patient volume, new hardware running on Windows 10 enabled the team to achieve their ambitions to meet organizational and patient needs.
The Connected Workplace Makeover Contest allowed Lane Regional Medical Center to facilitate a more modern, secure and effective IT environment. Moving forward, they hope to increase the functionality of their critical systems and create simpler processes for caregivers in the long term.
One of the most important goals for the facility was to improve the end-user workflow for clinicians and staff. Providing their front-life team with advanced Insight and Dell technology solutions enabled better patient care and an improved employee experience.
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