A need for efficiency
A small, locally based IT team couldn’t keep up with the retailer’s rapid expansion of locations. And the company quickly realized it had a bigger challenge: finding a partner with a broad reach who could execute a deployment overnight — and have the store up and running the next day.
Building on a partnership
Because of Insight’s global reach and local presence, the client turned to us for help. We had a three-year history with the client as a partner of choice for its hardware needs, from office printers to laptops, access points, routers and switches. This existing relationship gave us an opportunity to extend help in a different area: wide-scale deployment and refresh services through our Insight Managed Deployment solution.
Setting a solution into motion
In addition to opening new stores, the client wanted to consolidate three offices into one to create a new headquarters. This required network and desktop deployment.
Insight’s dedicated Connected Workforce team shadowed the client’s lead IT employee for a week, helping to draft a 100-page new store install checklist to ensure proper execution — at no charge. This repeatable process guaranteed maximum efficiency and consistency when cross-training resources — and has been applied to every subsequent store setup across the country.