Client story State Mental Health Office Supports Telemedicine, Gets Devices in Record Time
By Insight Editor / 3 Aug 2020 / Topics: Devices Procurement
Facts at a glance
Client industry:
Healthcare
Size of company:
15,000 employees
Challenge:
A state mental health office needed a video-enabled solution quickly to support its patients with telemedicine appointments during the COVID-19 pandemic.
Solution:
Insight worked closely with Apple and Tech Data to procure 1,200 iPads for the mental health office in just 24 hours. We also provided an affordable solution by applying government discounts and special pricing from war chest funds.
Results:
- Procurement of devices in 24 hours
- Expedited deployment
- Affordable government pricing
Solution area:
Insight’s Supply Chain Optimization solutions simplify the process of procuring, maintaining and replacing the technology clients invest in to run their business.
A state mental health office needed a way to connect doctors and inpatients under physical distancing guidelines. The office realized it needed a partner who could provide a digital technology solution to safely treat patients as quickly as possible and selected iPads for their video calling capabilities.
Procurement on a deadline
The client had worked with Insight for many years on various software solutions and trusted us as the right partner to fulfill this time-sensitive order.
The office needed the devices as soon as possible to start serving patients virtually. We received a request for 1,200 iPads — to be completed in just 24 hours. Our team immediately jumped in, collaborating with Tech Data and Apple to expedite the order. We also worked to make sure the client got the best price possible, applying government discounts and war chest fund pricing.
Making a difference
With all hands on deck from Insight, Tech Data and Apple, we were able to get the order filled the next day. The iPads were distributed to several psychiatric centers, and now patients can safely hold telehealth appointments to receive the care they need.
