Solution brief Gamify Your AI Transformation: AI Flight Academy
Key takeaways
- Gamified Adoption Strategy: To solve the "access vs. adoption" gap, the program replaces passive tutorials with a competitive "passport system." Employees progress through five levels—from "Gate Agent" to "Sky Maverick"—by completing practical, prompt-based "Sky Challenges" and microlearnings.
- Proven Internal Success: Developed and battle-tested by Insight on their own 14,000-person workforce, the program achieved a 90% active user rate, generating over 1 million prompts every 28 days and saving approximately 70,000 collective hours per week.
- Turnkey, Secure Deployment: Insight provides a fully managed solution that integrates securely with an organization’s existing environment and preferred LLMs. The delivery includes two parallel tracks: a Technical Stream for backend configuration and an Adoption Stream focused on change management and internal "AI Champions."
Business challenge: Adoption vs. Access
For organizations looking to transform with AI, investing in enterprise-grade generative AI tools and LLMs is just the first step. The massive challenge facing today’s organizations is employee adoption: How do you enable and excite an entire workforce to embrace a new way of working? Traditional static training often fails to spark enthusiasm, leaving employees frustrated by new tools or unsure how to implement them in their daily roles. Without a structured movement, AI tools sit dormant and investment returns remain unrealized.
Our solution: AI Flight Academy
Insight created the AI Flight AcademyTM, a gamified performance program designed to take your teammates on a journey from AI novice to active user. Built on the premise that new tool adoption should be fun, competitive, and rewarding, this solution transforms the intimidating prospect of AI upskilling into an engaging adventure. This experience is delivered via a fully deployed application, integrated securely within your existing environment.
How it works
The AI Flight Academy replaces passive, click-through tutorials with a structured, output-driven “passport system”. Through this system, users complete specific tasks — like writing usable AI prompts — to earn a stamp and unlock the next level.
Sky challenges
Practical, prompt-based tasks submitted directly in the app
Microlearnings
Bite-sized educational news posts and videos
The AI Flight Academy is the exact program we used to transform our own workforce of more than 14,000 teammates. We bring you a battle-tested blueprint — combining technical expertise with a proven adoption and change management strategy — to help your AI investment take flight.
Real results
Proven adoption: In our internal deployment, we now generate over 1 million prompts per 28 days, saving us ~70,000 collective hours per week. Today, 90% of our employees are active AI users.
What you’ll get: a fully deployed solution
Over the course of our engagement, Insight’s experts will securely deploy and configure the AI Flight Academy for your organization. To ensure a seamless launch and sustained engagement, we deliver support across two parallel streams:
Progression journey
Unique benefits
Unlike passive video libraries, the AI Flight Academy creates active engagement through gamification.
- Psychological safety: AI Flight Academy helps break down the fear factor of adopting a new way of working with AI. As one user noted, “The AI Flight Academy has been a great tool for breaking down the intimidation factor — we’ve seen a tangible shift in confidence.”
- Community & visibility: The platform creates aha moments and visibility. Teammates can see their progress compared to that of their peers, fueling friendly competition and the thrill of leveling up.
- Tailored, turnkey deployment: Insight delivers a solution built just for you, not a generic tool. We configure the platform to match your specific compliance requirements, preferred tools, and safety protocols. By integrating your department names and corporate values, we ensure the solution is uniquely tailored to your company from day one.
Why Insight?
Insight Enterprises is a leading Solutions Integrator that helps clients solve technology challenges by combining the right hardware, software, and services. As a Fortune 500 technology company, backed by 35+ years of expertise and a deep network of 6,000+ partners, we deliver secure, end-to-end IT solutions for organizations around the world.
By Insight Editor / 20 Feb 2026 / Topics: Artificial Intelligence (AI) , Change and training , Generative AI
