Video ServiceNow Basic Training
By Insight Editor / 4 Oct 2024 / Topics: Managed services Procurement
Watch Insight's ServiceNow self-service portal overview video to learn how to report IT issues and request services online. The video explains the difference between incidents and service requests, which browsers are supported, and offers tips for using the portal.
The video emphasizes the importance of providing detailed information for issue resolution. It also highlights the portal's main features for easy IT support access.
