How Insight built a framework for AI transformation

Many organizations stall in the proof-of-concept phase when it comes to AI. To move beyond experimentation, Insight designed and launched an AI Foundations playbook over five months. We applied the same principles we now bring to the public sector, government agencies, and education institutions.

Read about the AI playbook

This program allowed Insight to:

  • Establish AI governance.
  • Save 8,500+ hours per week, with teammate-built apps alone saving hundreds of hours monthly across finance, marketing, and sales.
  • Empower people with The AI Champions Network and the AI Flight Academy™.
  • Accelerate the development of new AI agents.
  • Log nearly 1 million prompts in a 28-day period and 60+ prompts per month.

AI in the government: urgency meets uncertainty

82% of IT organization employees in the public sector use generative AI tools daily to maintain productivity.1 AI is being used whether government agencies approve or not — increasing the risk of data exposure, compliance gaps, and disconnected legacy systems.

When you partner with Insight Public Sector, we’ll keep your data safe for any use case.

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Citizen services

Review resumes for workforce agencies, AI-powered chatbots for constituent inquiries, and more.

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Permitting & licensing

Speed up permit processing, fishing/boating/hunting license issuance, and automated compliance checks.

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Procurement

Get AI-assisted RFP response generation, vendor evaluation scoring, and contract analysis.

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Public safety

Experiment with real-time radio transcription for incident reports, predictive dispatch, gunshot detection analytics.

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Adoption & enablement

Boost adaptive learning, AI-powered lesson planning, and student retention analytics.

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Workforce & operations

Try staffing optimization, automated reconciliation, and knowledge management for understaffed agencies.

AI transformation use cases in education

70% of organizations are expected to adopt "composite AI" by late 2026 — blending generative, predictive, and prescriptive AI — specifically to ensure answers provided are reliable.2

Education leaders are prioritizing AI that addresses real operational and learning challenges, not generic chat tools. These are the major use cases the Insight Public Sector has seen across education sectors.

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Student & faculty success

Discover personalized learning pathways, tutoring systems, analytics, and career pathway exploration.

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Administration

Develop task automation, fraud detection and prevention, HR support, resource allocation, and more.

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Community relations

Create personalized marketing, alumni relations, data-driven outreach, and external partnerships.

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Esports

Esports consulting and program advisory, tailored equipment, networking infrastructure, Copilot, and more.

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Safety

Overhaul crime detection, perimeter security and access control, and emergency alert and response.

Get started with Prism.

In less than two weeks, Prism helps you align leadership, cut through complexity, and confidently invest where it matters most for your agency.

Move beyond siloed AI initiatives and endless discovery cycles with a framework designed for public sector outcomes.

Get started with a workshop

We’re not just adopting AI — we’re doing it with repeatability, compliance, and scale in mind. That’s where the public sector is ahead.

Carm Taglienti

Carm Taglienti
Chief Technology Officer,
Insight Public Sector

Get more value from AI.

Empower your agency to use AI effectively and safely.

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