By Steve Solomon / 24 Oct 2018 / Topics: Procurement
Facts at a glance
Client industry:
Manufacturer
Size of company:
250 employees
Challenge:
The client needed to streamline its IT procurement process but had limited time and internal staff to do so.
Solution:
myInsight e-procurement platform
Results
- Optimized IT procurement process
- More time to focus on improving the business
- Easily accessible software purchasing information
Solution area:
Insight’s Supply Chain Optimization solutions simplify the process of procuring, maintaining and replacing the technology clients invest in to run their business.
Every year for more than four decades, a major manufacturing company has built more than 600,000 high-quality cabinets in three facilities. But its four-person IT staff struggled to maintain the existing technology infrastructure, let alone plan for future IT needs.
Each manufacturing facility had only one on-site IT director and administrator. Because of staffing limitations, the department began falling behind on purchasing decisions and technology updates.
The previous IT vendor’s track record left the manufacturer’s IT staff dissatisfied with turnaround times and follow-up on software renewals. The team sought a long-term solution that would address their most urgent IT concerns and enable them to focus on improving the business.
Insight’s Supply Chain Optimization team took the manufacturer’s IT staff through a demonstration of our myInsight e-procurement platform, showing how we could customize it to meet the client’s unique needs. Thrilled with the solution’s seamless online purchasing experience, the company partnered with Insight to mold a complete solution.
During the transition phase, we guided the client through the entire planning and execution process. Our easy-to-use, web-based e-procurement platform centralized all of the manufacturer’s preferred vendors, contracts and configurations to create a strategic, self-service solution.
The e-procurement platform streamlined the client’s process of procuring, maintaining and replacing the technology investments needed to run the business. Every location has standardized on the same PCs, enabling the IT staff to quickly order devices, software and accessories without having to wait for quotes from the vendor.
The single, consolidated online platform freed the company’s IT staff from worrying about software renewal delays and empowered the team to take a proactive instead of reactive approach to IT purchasing.
Consolidating all purchasing activities onto a single platform helped the client simplify software management, control costs and optimize processes. The client gained easy access to the online e-procurement tools from any device, allowing the team to shop where, when and how they want.
Now, software purchasing information is readily available, along with the entire purchasing history. This helps the client quickly plan for upcoming budgets without sorting through emails and documents to piece information together.
As a result, the client’s IT staff is better able to anticipate future procurement needs and focus on building the business instead of constantly playing catch-up.
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