Knowledge base IT Maintenance and Warranty Services
By Insight Editor / 3 Oct 2023
By Insight Editor / 3 Oct 2023
Your IT equipment plays a critical role in your business’s strategy, so careful thought must be given to its lifecycle support. We’ll work with you to repair and replace faltering technology securely and responsibly.
Our warranty service programs guarantee you’ll be protected from unexpected, costly repairs when standard manufacturer warranties expire or don’t offer enough coverage.
Faulty or failing equipment affects productivity and your business’s bottom line. We bring systems repair expertise, including:
Insight OneCall™ support is a single source of expert resources to assist with multiple manufacturers and extended warranty coverage. Our certified support staff is available to help you solve technology issues — from business-critical disruptions to end-user support tickets. OneCall includes:
Extended warranties prolong product coverage when the standard manufacturer warranty expires. Prevent expensive repairs and downtime that can occur after your initial warranty ends with support from Insight. We consolidate and manage your plan, delivering:
Through our Uptime Assurance program, we’ll serve as a single source to manage your entire IT environment, complete with maintenance services for your daily infrastructure operations. You’ll get a level of coverage that’s right for your needs with a customizable service level agreement. This program includes warranty management, repair, support, and replacement services for:
Keeping track of your maintenance contracts so they never expire ensures your technology is always covered. Our Renewals and Warranty Manager platform improves visibility with extensive features to save your business time, money and management headaches.
The platform can help you streamline the renewals process, reduce costs and get enterprise-wide visibility into your assets and maintenance contracts. Through the management tool, you can: